As a manufacturer and innovator of consumer products, we feel it is advisable to follow a few simple guidelines before purchasing our product(s). If the product is a new concept or not well-known by friends and/or individuals you trust, these are a few suggestions to follow:
Safety Code Listing
The product should have approved safety code approvals from organizations such as IAPMO (International Association of Plumbing and Mechanical Officials), UL (Underwriter Laboratory), ETL, and UPC (Uniform Plumbing Code). Approval of these codes for electrical and plumbing safety indicates that the manufacturer has been recognized for quality work.
The warranty indicates the durability and longevity of the product. A 90-day warranty should be a warning as to durability. Longer warranties suggest the manufacturer's confidence in the product.
Misleading Manufacturer Claims
If in doubt of any manufacturer's claims, call the manufacturer and ask for explanations on their claims. Most established manufacturers have national toll free numbers, as well as a trained staff to answer any questions.
If the product you are considering to buy is not well known in your area, it is advisable to request that the manufacturer supply references in your area who have purchased and used the product for at least one year. We suggest at least three to five references that are qualified and independent of the manufacturer. Builders, Plumbers and Trades of Businesses that are using the product are other good sources of reference. Beware of products where the manufacturers are unable to supply this information.
Remember, your investment is important to manufacturers who are concerned with quality and are willing to back their statements with facts.