Warranty

ACT, Inc. D'MAND Kontrols Systems® will replace without charge (at the Company's option) any D'MAND Kontrols® pump, valve, or component part which is proven defective under normal use. Models C3-100, S3-100 and BR3-100 Series: Warranty – five years from date of purchase.  Accessories: Hard-wired buttons and remote activators and receivers: Warranty – one year from date of purchase. Labor is not included with Limited Warranty.

 In order to obtain services under this warranty, it is the responsibility of the purchaser to promptly notify the Company in writing and promptly deliver the item in question, delivery prepaid to the factory. The address for notification and delivery is ACT, Inc. D'MAND Kontrols Systems®, 3176 Pullman Street Suite 119, Costa Mesa CA 92626. If the product or part in question contains no defects as covered in the warranty, the purchaser will be billed for parts and labor charges in effect at the time of factory examination and repair.

 Any product or part not installed or operated in conformity with instructions or which has been subject to misuse, misapplication, the addition of petroleum based fluids or certain chemical additives to the system, or other abuse, will not be covered by this warranty.

 Important Notice! In rare cases outdoor lawn sprinklers, Pool fillers/pumps, or hose bibs may cause pressure differences that can allow cross flow in the D'MAND® System. Our patented (HSV) safety valve will be necessary to prevent cross-flow from the water heater. Cross-FLow may void our warranty on the D'MAND® System.

ACT, Inc. D'MAND Kontrols Systems® OFFERS THIS WARRANTY IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY WARRANTY IMPLIED BY LAW INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS IS IN EFFECT ONLY FOR THE DURATION OF THE EXPRESS WARRANTY SET FORTH IN THE PARAGRAPH ENTITLED "LIMITED WARRANTY" AS SHOWN ABOVE.

 THE ABOVE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR STATUTORY, OR ANY OTHER WARRANTY OBLIGATION ON THE PART OF ACT, INC. D'MAND Kontrol® SYSTEMS.

 ACT, INC. D'MAND Kontrols SYSTEMS® WILL NOT BE LIABLE FOR ANY SPECIAL INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF ITS PRODUCTS OR ANY INCIDENTAL COSTS OF REMOVING OR REPLACING DEFECTIVE PRODUCTS.

 This warranty gives you specific rights, and you may have other rights, which vary from state to state. Some states do not allow limitations on how long an implied warranty lasts or on the exclusion of incidental or consequential damages, so those limitations or exclusions may not apply to you.

Testimonials

Could not have been easier to install. Thanks!Ken — Elgin, IL

I used to wait 90+ seconds for warm water. Now I get "hot" water instantly!! I love this and am promoting it to my subdivision. Thanks!Lea — Lithonia, GA

LOVE IT! Love not wasting water and love the instant HOT water!!Kenneth — Virginia Beach, VA

Read about your product in the OC Register. Had a plumber install it. It is great. We had to run hot water for minutes before. Now push the button and a minute later hot water! Thanks.Don — Dana Point, CA

Only used it one day, but love the results.Lyle — Kalispell, MT

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